(Photo Illustration - MetroCreativeConnection)

CHARLESTON — United Bank recently received several national awards for employee engagement and customer satisfaction from Newsweek, U.S. News & World Report and Forbes. These include America’s Greatest Workplace by State, America’s Greatest Workplaces in Financial Services, Best Companies to Work for in the South and Best-in-State Banks, respectively.

“Promoting a positive workplace culture remains a top priority for United Bank,” CEO Richard M. Adams Jr. said. “We have long believed that when our team members thrive, so do our customers, and so does our business. When you love what you do and where you work, it is reflected in the quality of service that you provide. These wins are a testament to our unrelenting commitment to providing best-in-class service to our customers, employees, shareholders and communities. It is an honor to be recognized as an employer of choice and a best bank, and we look forward to continuing to serve our communities in the future.”

United has recently been recognized as one of America’s Greatest Workplaces by State for 2025 by Newsweek in the bank’s founding state of West Virginia. Companies were evaluated on several business and culture factors including belonging and community, compensation and benefits, job security, mental well-being, training and career progression, and work-life balance. United Bank previously earned this title in 2023.

This recognition represents the latest achievement in a series of industry accolades for United in West Virginia. In September, the bank claimed the position of No. 1 bank in the state by deposit market share, according to the FDIC annual survey of branch office deposits.

“Throughout the Bank’s 186-year history, we have never once forgotten our roots or our commitment to the people and communities who we serve across the Mountain State,” said D.F. Mock, West Virginia regional president for United Bank. “This award reinforces our position as ‘West Virginia’s Bank’ and demonstrates our people-first approach to doing business. We are proud to be named a great place to work in our home state and we are grateful for the opportunity to continue to grow to better serve our customers and employees.”

Newsweek also named United as one of America’s Greatest Workplaces in Financial Services. The list, which is Newsweek’s third-annual ranking of America’s Greatest Workplaces, recognizes companies of 1,000 employees or more with strong employee engagement. Companies are judged based on over 120 performance indicators, including leadership, integrity, compensation and work-life balance scores, among others.

For the second year in a row, U.S. News & World Report named United Bank one of the 2025-2026 Best Companies to Work For in the South. Out of 5,000 publicly traded companies that were considered, United was ranked among the top companies in the South on factors contributing to job seekers’ decision-making when choosing a workplace that meets their needs. Factors include quality of pay and benefits, work-life balance and flexibility, job and company stability, physical and psychological comfort, belongingness and esteem and career opportunities and professional development.

The bank also was named No. 1 in South Carolina on Forbes’ 2025 list of Best-in-State Banks for the third consecutive year. Survey participants were asked to share their level of satisfaction with their bank or credit union, their willingness to recommend it to others, and to rate the organization on several criteria, including customer service, the quality of financial advice offered by representatives, fee structures, and the degree of trust the financial institutions inspired.