(Photo Illustration - MetroCreativeConnection)

MARIETTA — Memorial Health System announced its recent achievement of receiving multiple four- and five-star ratings from the 2024 PRC Excellence in Healthcare Awards.

A leader in health care experience improvement, PRC presents the awards to recognize organizations and individuals who achieve excellence throughout the year by improving in various areas such as patient experiences, health care employee engagement and/or provider alignment and engagement based on surveys targeting patients, employees and providers.

For Memorial, these four- and five-star ratings acknowledge system-wide improvements that have been made in areas such as patient experience, teamwork between departments and professional development per their employee engagement survey, the system said in a news release.

“I am incredibly proud of the results from our latest engagement survey, which reflect an unprecedented improvement across every single survey category,” said Phil Amos, Memorial Health System director of human resources. “These outcomes are a testament to the hard work we have put into listening to our employees and acting on their feedback. It is exciting to be part of an organization that is deeply committed to creating a better workplace for our team as well as a better experience for our patients.”

The four-star awards for scoring in the top 25% nationally for top box responses:

Sistersville General Hospital

* Patient care

* Communication within your department

* Immediate supervisor

* Upholding mission

Selby General Hospital

* Teamwork between departments

* Immediate supervisor

* Professional development

Marietta Memorial Hospital

* Communication within your department

* Immediate supervisor

* Resources

* Total compensation

Five-star awards for scoring in the top 10% nationally for top box responses:

Sistersville General Hospital

* Patient experience

* Teamwork between departments

* Professional development

* Senior leadership

* Resources

* Total compensation

Marietta Memorial Hospital

* Professional development