iTech expands security solutions with commercial locksmithing services
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PARKERSBURG -- iTech, a managed technology services provider (MTSP), has expanded its portfolio by acquiring a commercial locksmithing company, reinforcing its commitment to provide end-to-end security solutions for businesses, company officials said.
iTech has differentiated itself over the past several years by delivering exceptional client experiences and the expansion into locksmithing was a natural fit for its clients, according to a press release announcing the acquisition. The strategic investment, made a year ago, aligns perfectly with iTech's existing expertise in security and surveillance, enabling the company to offer a more comprehensive suite of services to its clients, the release said.
"Locksmithing and security go hand in glove," said Randall Siers, Vice President of Operations at iTech.
With over 30 years of industry experience and an estimated 2,700 satisfied customers, iTech has earned a 95.2% customer satisfaction rating across its service areas, the release said. The company plans on delivering the same high-caliber customer experience to their clients who are in need of locksmithing or ADA compliance for their commercial projects, according to the release.
"By adding commercial locksmithing services, we're now able to provide our clients with a fully integrated approach to physical security--one that covers everything from surveillance to access control to compliant door hardware," said iTech President Mike Williams.
While iTech still provides residential locksmithing services, its primary focus is on commercial clients, including big box retailers, high-rise complexes, multi-family residential properties, manufacturing facilities, office buildings, health care facilities, churches and more.
Locksmithing isn't just about getting people back into their cars or buildings after losing their keys, the release said. iTech specializes in ADA-compliant door hardware and security upgrades, ensuring that businesses meet the latest accessibility regulations.
"Many business owners don't realize that if they upgrade more than 25% of their building, they must ensure all door hardware is ADA-compliant," Siers said. "Traditional round doorknobs are no longer compliant--lever-style handles, push bars, and button-activated access controls are now required for public-facing businesses. We can survey a full commercial property and provide compliance recommendations within a few hours, and at the moment, we're offering complementary assessments."
iTech has established itself as a leader in the community by consistently educating businesses on the latest advancements in technology, AI, and cybersecurity, the release said. As they expand into locksmithing, they're offering complementary ADA compliance assessments to ensure that business owners don't face any unexpected delays in launching their respective commercial projects. iTech's experts can rapidly evaluate a facility (one to three hours on average) and determine whether it meets the latest requirements. If upgrades are needed, the company offers cost-effective solutions to bring buildings into compliance and if not, the company gets to take the first step in building a mutually beneficial relationship with a prospective customer and fellow business owner, the release said.
"We want to meet business owners at the right time--ideally during pre-build or major renovations when it's most cost-effective to make security and compliance upgrades," said Siers. "Our team is here to provide expert guidance, free estimates, and customized security solutions that make sense for each client."
Other services provided by iTech include sSurveillance and access control, commercial locksmithing and ADA compliance, security system integration and managed IT and cybersecurity.
For more information visit https://itechwv.com or contact 304-485-2222.