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WHEELING -- The Health Plan's PPO and HMO Medicare Advantage Plans have received a 4.5-star rating nationally for 2025 Medicare Star Ratings, ranking highly in member satisfaction and experience across both plans.
Every year, the Centers for Medicare and Medicaid Services (CMS) rigorously assess health plans using a comprehensive 5-star rating system, evaluating member satisfaction and healthcare outcomes.
THP's HMO and PPO Medicare Plans have emerged as some of the highest-rated plans by CMS for 2025, reflecting the organization's dedication to enhancing the health and well-being of its members.
"These ratings demonstrate that our team is willing to do everything we can for those we serve, and that our members are receiving high-quality care. We take pride in knowing our members are extremely satisfied with their healthcare experience." said THP's President and CEO Jeff Knight.
"The ratings increase in member care can be attributed to our local staff. Our employees understand the needs of our members, which allows us to provide them with the best resources available to maintain the best health outcomes possible. Our team is committed to going above and beyond industry standards to assist our members in attaining optimum levels of health," he said.
The Health Plan saw significant improvements in several areas regarding member's care, including an increase in the number of members who received breast cancer screenings, and an increase in medication reconciliation use for members with cardiovascular disease or diabetes.
For additional information about The Health Plan's Medicare Advantage plans, interested parties can contact THP at 1.877.847.7915 (TTY: 711) or visit the website at healthplan.org.
The Health Plan is a clinically driven, technology-enhanced, and customer-focused health maintenance organization that manages and improves the health and well-being of its members. Established in 1979, the West Virginia-based company has offered a complete line of managed care products and services designed to provide health care systems and clients with innovative health care benefits and plans at a reasonable cost across the mid-Atlantic region and nationally.