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Area phone services interrupted

Officials searching for cause of problem

July 13, 2013

PARKERSBURG — Some area telephone lines went dead around 6 p.m. Friday in Parkersburg and surrounding counties, and officials did not know the root of the cause Friday night....

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Jul-16-13 1:06 PM

Hello, my name is Connie and I am with Suddenlink. I apologize that you are having trouble with your phone service and I would like to look into this for you. Please email me at connie-AT-suddenlink-DOT-com. Thanks!

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Jul-14-13 10:10 AM

I've had to report my phone being out several times since they took over. It hasn't worked right for two weeks, but I haven't bothered to report it yet. They make a day-long appointment, then you never see them, they call up two days after the appt. day and either want another appt. or ask if the phone is working. The main office doesn't send the orders in a timely manner, so the repair techs can't repair what they know nothing about. Every time they goof around with something at the switch, my phone goes dead. Rural WV is even worse, the phones are out every time the wind blows. Check your bills for unauthorized charges!

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Jul-13-13 12:06 PM

295 was affected also.

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Jul-13-13 10:08 AM

We didn't know anything about it until we went to the drug store last night, and they told us.

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Jul-13-13 9:26 AM

You would think someone at the telco's would know how their infrastructure works!! Sheesh!!!

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