Dominion Energy W.Va. announces payment plans, assistance programs

PARKERSBURG — As Dominion Energy West Virginia customers prepare for winter, they may also plan for expected increased costs to their monthly gas bills.

The increase is due to greater demand with the economic recovery and lower storage levels of natural gas nationwide heading into the heating season. Dominion Energy will help customers manage bills and provide assistance for those in need, the company said.

For billing and payment assistance information, go to DominionEnergy.com.

“Dominion Energy West Virginia customers have access to some of the lowest prices in the market, and while there is no U.S. shortage of natural gas, this uptick is a response to tightening supplies and market uncertainty,” said Jim Eck, vice president and general manager, Dominion Energy West Virginia. “The economy is seeing a resurgence from last year’s downturn and with that recovery is increased demand for energy, both domestically and globally. Demand for natural gas has increased significantly during the hottest summer on record to support electric power generation. The federal government’s Energy Information Administration is projecting an increase in drilling activity for 2022, which could ease prices.”

National gas inventories are below the five-year average heading into winter. Contributing to the low levels of storage were above average withdrawals from storage last winter due to cold weather.

However, Dominion Energy West Virginia customers can be assured of sufficient natural gas supplies for this coming winter. In addition, hot weather over the summer increased cooling demand, which increased gas consumption, while U.S natural gas production has been relatively flat.

For customers and families experiencing financial hardship, Dominion Energy West Virginia offers various company payment plans and assistance programs that can help them stay warm this winter. Customers who may not be able to afford their heating bills are urged to contact Dominion Energy West Virginia immediately about payment plans and energy assistance programs. Go to DominionEnergy.com or tinyurl.com/2vk66sjj.

To directly speak to an agent, call Dominion Energy West Virginia at 1-800-688-4673.

Dominion Energy offers different options for customers who are experiencing high winter bills. Customers can make arrangements by calling 1-800-688-4673.

Early contact may provide more options.

Among accommodations:

∫ Budget Billing. A convenient option to avoid seasonal fluctuations in bills. The amount paid on the Dominion Energy natural gas bill will be the same every month, making budgeting easier.

∫ Flexible payment plans. Helps spread payments out and make them more manageable.

∫ Dollar Energy Fund, a 501 (c) 3 organization whose mission is to improve the quality of life for households experiencing hardships by providing utility assistance and other services that lead to self-sufficiency. The program is for those facing financial hardship, who have exhausted all other forms of energy assistance.

The Salvation Army administers the program.

Government programs include:

∫ 2-1-1 West Virginia for those who are past due on accounts or facing disconnection of gas service. Trained professionals can provide referrals to resources for basic human needs, childcare, elder care, housing assistance and more. Help is available around the clock.

∫ The Low-Income Energy Assistance Program assists low-income households with the cost of home heating through direct payments to utility companies on their behalf.

∫ Emergency LIEAP, the emergency component, will open following the close of Regular LIEAP and will continue until remaining funds are exhausted.

∫ Weatherization Assistance through the West Virginia Office of Economic Opportunity. The agency manages the state’s weatherization assistance program to help reduce energy costs Improvements like insulation, with funds from the U.S. Department of Energy, LIHEAP and utility partnerships.

OEO contracts with community agencies that employ trained weatherization crews to install insulation, reduce air-infiltration, perform heating and cooling tune-ups and modifications, and when appropriate, replace heating units for energy efficiency and safety. Education is also provided on use and maintenance.


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