PARKERSBURG - A new business wants to help the elderly members of many families throughout the area maintain as much of their independence as possible.
Heavenly In Home Care went into business in April 4, providing non-medical in-home services that assist individuals and families with services they may not be able to do on their own.
''It is what it is, in-home care,'' said owner Phyllis E. Johnson. ''We take care of the elderly.
Photo by Brett Dunlap
Phyllis E. Johnson, is owner of Heavenly In Home Care LLC, a business that started April 4. The company provides non-medical, in-home services to assist individuals and families with a variety of services they may be unable to do on their own. Services include routine housework, transporting someone for appointments and running errands.
''We try to keep them as independent as we can.''
Services include routine housework including general cleaning; prescription delivery, transporting clients to social activities and appointments; planning, cooking and serving meals; running errands and shopping for clients or transporting clients to carry out these activities. Representatives of Heavenly In Home Care can also serve as companions and participate in friendly socialization activities, care for pets and assist with grooming and bathing needs.
''Basically, it is anything they can't do for themselves,'' Johnson said.
Clients can be frail, elderly, house-bound, terminally, chronically or acutely ill, mentally challenged, recently discharged from the hospital or accident victims. Services are available to private citizens and a wide range of agencies, institutions and corporations.
Another aspect of the business is in-hospital sittings where if a family member can't be with a loved one in the hospital and they want someone there to be with them at all times then someone from the business will go down and be there with them.
''Our mission is to provide not only affordable, high quality care, but to also give our clients the nurturing support and quality services they require to be able to remain in their familiar environment and to continue to enjoy their level of independence,'' Johnson said.
Someone is available for assistance 24 hours a day.
''If the family member is staying with the loved one and something happens, an emergency or something during the night, we can be there to help out,'' Johnson said.
A family can contact Heavenly In Home Care at 304-588-3495 and talk with someone about what kind of services they are looking for and if the business is able to do what is needed. A in-home assessment can be done to see what the family member can do and what will be needed.
The business charges an hourly fee with the fee determined, in part, by the services required and other circumstances. Payments can be done through private pay or through Medicare and Medicaid.
The business already has two clients in place, two more are in the process of securing services and more are being consulted with.
In starting the business, Johnson has been helping care for an elderly friend and she has had experience in caring for her own parents.
''My husband asked why didn't I just start my own business,'' she said. ''I have been into it ever since I was a little girl helping to take care of my mom and dad. I have been taking care of people throughout my life. That is my calling.''
Heavenly In Home Care has five employees. Johnson chose employees who have experience helping others.
''I have tried to chose employees who would fit that category,'' she said. ''They have either taken care of loved ones themselves or worked in the field. I just didn't pull anyone off the street.''
The business is bonded and insured as well as CPR/First Aid certified.
''I tried to hit all of the areas that the client would want to have in place,'' Johnson said. ''I hope our clients get a satisfaction from our service that we can bring forth what they are looking for.''
With changes occurring in healthcare, such a service is being preferred by many as families will be expected to keep family members at home longer instead of being able to put them in a facility, Johnson believes a business like her's will be more in demand in the coming years.
''I hope that I am not the only one stepping up to the plate,'' she said. ''I hope there will be more so we can fill that demand. The demand is going to be there. For our community, I hope we will have enough people and agencies that can take that load on.''