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Frontier’s outstanding service?

August 5, 2012
Parkersburg News and Sentinel

This letter is in response to a letter from Ken Arndt with Frontier Communications concerning the outage with the storm. I am glad he thinks their service did such an outstanding job for all concerned. My land line was out for almost two weeks and I tried to be patient, but lost it when I was finally called with a repair date and was instructed to hit a certain key for more information, only to be disconnected and had to call back and go through the endless menus again to be sure the appointment hadn't changed.



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