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Jackson General pleased with progress

March 4, 2011

RIPLEY - Jackson General Hospital is working to improve the quality of services it provides to its community.

Founded in 1964 by Community Health Association, Jackson General Hospital is a not-for-profit, community-owned, 46-bed acute care medical facility that provides medical services for the community through its 80-member medical staff, a rural health clinic, primary and specialty care providers, in-patient out-patient care, 24-hour emergency care, physical therapy, radiology services, laboratory services, community outreach programs and educational opportunities.

"Reflecting on 2010, we are very pleased with the continued progress Jackson General Hospital physicians and employees have made toward our goal of becoming a Center of Excellence," said Stephanie McCoy, who just took over as president and chief executive officer on Jan. 1 as part of a two-year succession plan. "While 'excellence' can be subjectively defined, the joint commission and other hospital accreditation groups have specific clinical outcome result and patient satisfaction requirements to measure our progress.

Article Photos

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Jackson General Hospital volunteer Audrey Hitt, Registered Nurse First Assist Delores Cummings and Jackson General Hospital Auxiliary President Judy Callahan stand with a new Med/Surg hospital bed. Auxiliary members provide the hospital with much needed supplies and equipment, including the purchase of the new beds.

"We are right on target to accomplish the goals established by the dynamic strategic plan approved by the JGH Board of Directors each year."

Quality of care remains the focal point of the hospital's strategy by meeting and exceeding customer (patients and their loved ones) expectations which better positions the hospital to also meet its financial objectives, McCoy said.

"Jackson General Hospital offers state-of-the-art equipment operated by highly skilled and qualified employees, and we are a full service hospital with many specialty care providers right on our campus," she said. "When patients require specialized care not provided at Jackson General Hospital, we are partners with local tertiary hospitals who gladly accept those referrals."

The hospital's medical staff represents specialties in the areas of emergency medicine, radiology, tele-radiology, podiatry, family practice, pathology, general surgery, orthopedics, internal medicine, pediatrics, gynecology, urology, otolaryngology and most recently, cardiology. All members of the medical staff are board certified or board eligible in their specialty.

Over the last year the hospital made a number of improvements throughout its facilities, hospital officials said.

The hospital recently completed several remodeling projects, including its Physical Therapy and Sports Medicine Department, several campus physician offices and a number of patient rooms.

The hospital's lab, which has state-of-the-art instrumentation in all departments, received joint commission accreditation in May 2010. The lab also installed a new Radiometer ABL 825 Blood Gas Analyzer.

A dictation system that served the hospital for many years was replaced with a new state-of-the-art system by Medquist-Docqvoice. This is a web-based dictation program that also has voice recognition capabilities for future efficiencies within the Health Information System Department.

The operating room purchased a number of items to better serve surgical patients, including an Alcon-Infiniti Vision System for eye procedures, a new Ron Ferrell-Olympus CYF5 Scope, a retractor system from Alpin Surgical Specialties, and a new anesthesia machine manufactured by GE Healthcare. Also, improvements were made to the Central Sterile processing room.

The Respiratory Therapy Department purchased a new Respironics-Esprit Ventilator and the office was revamped for efficiency.

Family Pharmacy of Ripley, a new outpatient pharmacy, rented and renovated one of JGH's vacant office buildings. It is now open and providing retail pharmacy services to Jackson and surrounding communities.

The hospital's Foundation is also working on a campaign to buy new beds for the patient rooms.

"The JGH Foundation has embarked upon an aggressive fundraising project to meet a $275,000 goal for new hospital versa beds," said Rhonda Davis, marketing and public relations director. "The patient rooms were renovated in 2010 and the hospital beds were the only items left to make them complete."

The old beds were in need of replacement for years, but the budget didn't allow for that expenditure, Davis said.

"Therefore, the Foundation Board voted to put up the first $84,000 to begin the replacements of the first 10 beds in patient rooms," she said. "They are seeking, by way of fundraisers and donations, enough contributions from the community to cover the remainder of the goal and replacement of 23 more beds.

"In 2011, JGH hopes to complete this initiative and hopes that everyone can join our fundraising efforts any way they can to make a real difference."

In addition to upgrading new equipment and/or services in 2010, JGH provided over $240,000 in community educational activities, health screenings, wellness training, women's health screenings and various other community health and wellness projects.

"Our employees are very proud of this community and they are committed to serving the citizens of Jackson and surrounding counties," McCoy said. "In turn, we are proud of our employees, grateful to our patients for choosing Jackson General Hospital as their provider of choice and committed to always serving you in quality and in excellence."



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