Patient portal launched at Camden Clark Medical Center

Photo by Jeff Baughan
Josh Woods, the Camden Clark Medical Center’s Information Technology Site administrator, stands in one of three rooms which make up the command center for its connection with the MyWVUChart, the online patient portal for WVU Medicine. MyWVUChart replaces FollowMyHealth as of Wednesday.

Photo by Jeff Baughan Josh Woods, the Camden Clark Medical Center’s Information Technology Site administrator, stands in one of three rooms which make up the command center for its connection with the MyWVUChart, the online patient portal for WVU Medicine. MyWVUChart replaces FollowMyHealth as of Wednesday.

PARKERSBURG — As of Wednesday, another big change happened for Camden Clark Medical Center.

It was the day the West Virginia University Medicine facility launched MyWVUChart, the online patient portal for WVU Medicine.

“We were the next to the last one, but the last big one,” said Josh Woods, the Camden Clark Medical Center’s Information Technology Site administrator, Thursday about the hospital’s place for connecting to the EPIC program. “Reynolds (Memorial Hospital in Glen Dale) is the last one and they will be online soon. But we are the next to the last piece of the EPIC puzzle.

“Where we get an advantage as to coming in near the end is all the other hospitals have done all the work about getting all the software right and working out the problems. We get the benefit of the work and experience.”

Camden Clark is one of nine hospitals in West Virginia connected within the WVU Hospital System and is connected through Epic software. According to epic.com more than half of America’s hospitals use its software to hold medical records.

“The MyWVUChart replaces FollowMyHealth,” said Woods. “Patients will continue to have access to FollowMyHealth until July 1, 2020 to view past medical information. But any hospital using Epic can have records accessible anywhere.”

Woods said Epic is a “very usable workflow and is easy to navigate. The partnership with WVU Medicine provides a wealth of information of previously populated encounters with WVU hospitals.”

He added the major difference is “this is a consolidated record where people can see what has happened. Instead of a record for a family practice, a record for an ER visit; now a single record can take the information to any hospital within the system.”

According to information provided by Camden Clark Medical Center, to use the MyWVUChart, an activation of an account is needed. The activation code can be requested at MyWVUChart.com.

To obtain access to a family member’s chart, including children up to age 18, request access in person, with the patient, during the next clinic appointment or at any Health Information Department obtain the necessary signatures.

Then one can log in to their MyWVUChart account 24/7 from any computer or mobile device. One may also receive messages about health care, such as upcoming appointments or notifications that a doctor has a message, to their email account from the MyWVUChart system.

For assistance with MyWVUChart, contact MyWVUChart@wvumedicine.org or call the toll free support line at 866-982-4278.

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With MyWVUChart patients can:

* Schedule an appointment with their provider

* View test results

* Request medication renewals

* Communicate securely with their medical care team

* Access and download their health information

* View and pay their bill

* Access many MyWVUChart features via the mobile app

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