In-home care franchise given recognition
CHICAGO – BrightStar Care, a national full-service home care franchise that provides both medical and non-medical care, has received the Joint Commission’s Enterprise Champion for Quality award for 2013.
The distinction is awarded to select franchisor organizations with a proven commitment to the highest level of quality and safety, and further sets BrightStar Care apart as a quality-focused care provider. BrightStar Care is one of the charter recipients of this award and the largest national home care franchise to achieve this distinction.
Richard Sheridan, owner and operator of BrightStar Care of the Mid-Ohio Valley, acknowledged the leadership of Bev Reger, R.N., director of nursing. For more information on BrightStar Care of the Mid-Ohio Valley, go to brightstarcare.com or call 304-699-3330.
The commission, a nationally recognized health care quality standards organization that also accredits hospitals and other health care systems, acknowledged BrightStar Care’s efforts to promote high-quality health care services by its franchises through accreditation.
To keep in-home health care agencies performing to the highest possible standards, the Enterprise Champion for Quality carries eligibility requirements. For example, the franchisor must demonstrate that at least 95 percent of their eligible franchises are accredited and in good standing.
“With more than 250 BrightStar Care locations, this was a significant undertaking and represents a deep and abiding commitment to quality care at the highest level within our organization,” Sharon Roth Maguire, MS, RN, GNP-BC, chief clinical quality officer for BrightStar Care, said. “The Enterprise Champion for Quality award further validates BrightStar Care’s strong commitment to upholding the highest standards of care for clients. In today’s highly competitive market of care providers, families should have an objective point of reference to help them choose the best agency to care for their loved ones. We have invested significant resources into upholding and exceeding the standards of care outlined by the Joint Commission. To be recognized for our efforts by this prestigious accrediting body is not only a great honor for us, but also should provide our clients with additional peace of mind that they are in the very best of hands.”
Margherita C. Labson, RN, executive director of the Home Care Accreditation Program for the Joint Commission, said to continuously improve health care for the public, the commission evaluates care providers and inspires them to excel in offering safe and effective care of the greatest quality.
“BrightStar Care is a terrific example of a national franchise system that strives to put its client’s safety first and we are excited to present them with this award,” she said.
To meet the stringent requirements of the commission, BrightStar Care created systems to ensure continuity of care across its franchise system. The franchisor creates templates of policies and procedures, integrates the commission’s standards into training materials and conducts regular “mock evaluations” to help franchisees uphold standards.
BrightStar Care also provides seminars, conference calls and additional resources to franchise owners throughout the year to help them remain compliant with the standards.
Based in Chicago, BrightStar Care is a national franchise with more than 250 locations that provide full-service staffing of medical and non-medical homecare to private clients from children to older adults within their homes, as well as supplemental staffing to health care organizations and corporate clients. BrightStar Care offers around the clock medical and non-medical homecare.